General Questions
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MeCO: Window Repairs covers London and the surrounding areas. Our regular coverage includes parts of North, East, South, West, and Central London. If you are not sure whether your postcode falls within our service area, just contact us and we will confirm.
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We mainly repair uPVC and aluminium windows and doors, including double glazed units. We do not currently work on timber frames, single glazing, secondary glazing, Velux roof windows, or traditional box sash windows.
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Yes. We offer a 20% discount when two or more uPVC casement windows are repaired as part of the same booking.
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No, we do not charge a call-out fee. Before arranging a free home visit, we may ask you to send over photos or videos by WhatsApp or email so we can assess the issue first.
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Yes. We provide a 1-year guarantee on repairs involving window and door hardware, including hinges, locks, and handles. For replacement double glazed units, we provide a 5-year guarantee against condensation forming inside the sealed unit.
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Repair costs vary depending on the type of fault, the parts needed, and the extent of the damage. The best way to get an accurate price is to request a free quote. You can also view guide prices on the relevant service pages across our website.
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Repair times depend on the issue. Some straightforward jobs can be completed quite quickly, while repairs involving special-order parts or made-to-measure glass may take longer. We will confirm the expected timeframe once your repair has been assessed and booked in.
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Yes, where possible. We aim to respond quickly, and same-day repairs may be available depending on your location and whether the required parts are in stock.
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Getting a quote is simple. You can call us, email us, send photos or a video on WhatsApp for the fastest response, or complete our online quotation form. Because many of our repairs are set-priced, we can often provide a quote remotely. If the job needs to be inspected in person, we can arrange a free home survey at a convenient time.
Pricing & Payments
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We accept most major debit and credit cards, along with cash and bank transfer.
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The balance must be paid once the repair has been completed. We do not provide instalment plans, finance, or extended payment terms.
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For repairs valued at under £1,000, we normally do not require an upfront deposit. For orders above £1,000, a 20% deposit is needed.
Any glass replacements, made-to-measure items, or special-order parts require a 60% deposit before the order can be placed. -
No, we do not offer finance or payment plans. Payment is due in full in line with our payment terms, but we are happy to provide a quote beforehand so you can budget in advance.
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Once you have looked through the relevant service on our website, contact our team for an exact price. We will help arrange the appointment and issue a pro forma invoice where needed to confirm the order.
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Yes. A full invoice is provided after the work has been completed. If you need a pro forma invoice before the job goes ahead, just ask.
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First, double-check that your card details are correct and that all required fields have been completed. If the payment still fails, contact us and we will help you complete it another way.
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Payment is required in full once the work has been completed. If payment is not received, additional charges may be added and steps may be taken to recover the outstanding balance. If you think there may be a payment issue, please let us know in advance.
Door Repair FAQs
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This is often down to alignment issues, worn hinges, tired seals, or movement in the door over time. We can inspect the problem and carry out the adjustments or repairs needed to get it working properly again.
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Yes. If your uPVC door is not locking as it should, the issue may be caused by a misaligned door, a worn handle, or a failed multipoint locking mechanism. We can identify the fault and carry out the necessary repair or replacement.
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We repair a wide range of common faults, including locks, handles, hinges, dropped doors, draught issues, faulty multipoint mechanisms, and damaged double glazed door panels.
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Yes. Draughts are commonly caused by worn seals, poor alignment, or locking problems that prevent the door from pulling in tightly. We can correct the fit and replace failed parts where needed to improve the seal.
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Yes. We repair uPVC patio doors, French doors, and bifold doors, including issues with locks, hinges, handles, and glass units.
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Yes. If the handle is loose, stiff, broken, or no longer working properly, we can replace it and restore smooth, secure operation.
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A door that is stuck closed is often the result of a failed locking mechanism or internal gearbox problem. We can attend, gain access as safely as possible, and repair or replace the failed parts.
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Yes. We replace misted, cracked, shattered, or failed double glazed glass panels in uPVC doors.
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The cost depends on the fault, the parts required, and the type of repair involved. You can check our uPVC door repairs page for guide pricing, or contact us for a free quote based on your specific issue.
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Booking is simple. You can call us, email us, message us on WhatsApp, or complete our quotation form to request a free quote. Once we have the details, we can advise on the next step and help arrange your repair.
Glass & Glazing
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Yes. In many cases, the sealed glass unit can be replaced without changing the full window or door frame, making it a more cost-effective and less disruptive option.
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Common signs include misting or condensation trapped between the panes, visible cracks or impact damage, and noticeable heat loss or draughts even when the window is shut.
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Yes. If the sealed unit has failed and moisture has built up between the panes, we can replace the glass unit to restore a clear appearance and improve insulation.
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With double glazing, the unit is normally replaced as a complete sealed unit rather than as a single pane. This helps maintain the correct insulation performance and overall integrity of the glass.
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Yes. We replace double glazed glass in a range of doors, including uPVC doors, aluminium doors, patio doors, French doors, and composite doors.
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Yes. We can supply and fit toughened, laminated, and obscure glass, depending on the level of safety, privacy, or specification required.
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Yes. Our replacement double glazed units come with a 5-year guarantee against condensation forming inside the sealed unit.
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Once measurements have been taken, the new unit is sent for manufacture, which usually takes around 3 to 5 working days, although specialist orders can take longer. The fitting itself is often quite quick and typically takes around 10 minutes to 1 hour per unit, depending on the size and setup. In most cases, we aim to complete the replacement within one week of the order being confirmed.
Window Repair FAQs
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We repair double glazed uPVC and aluminium windows, including faults involving hinges, locking mechanisms, handles, and sealed glass units.
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Yes. A window that will not open is often caused by a failed lock mechanism, worn hinges, or a dropped/misaligned sash. We can diagnose the fault and repair or replace the necessary parts.
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Draughts are commonly caused by worn hinges, damaged seals, or poor alignment. Repairing or replacing the affected parts can help the window close more tightly and improve insulation.
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Yes. If the frame is still in good condition, we can usually replace just the double glazed unit rather than the entire window.
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Moisture trapped between the panes usually means the sealed unit has failed. When that happens, the glass unit needs to be replaced to restore clarity and insulation performance.
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Many standard repairs can be completed within around an hour per window. If the job involves made-to-measure glass, extra time is usually needed for manufacturing before installation.
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No. We do not charge a call-out fee, and we also work on a no fix, no fee basis.
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Yes. We carry out repairs for homeowners, landlords, tenants, managing agents, and commercial clients, working on both residential and business properties.
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As a general guide, it is worth checking locks, hinges, and seals every 2 to 3 years. Regular maintenance can help keep windows operating properly and reduce the risk of more expensive repairs later on.
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Yes. We offer 20% off when two or more uPVC casement windows are repaired on the same job.
How Our Services Works
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Yes. We provide a free, no-obligation quote based on the details of the issue. If the problem needs to be seen in person before pricing can be confirmed, we can arrange a visit.
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To price the job as accurately as possible, we may ask for a brief description of the fault, along with photos or videos, the number of windows or doors affected, and your location. This helps us assess the issue before arranging the next step.
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We aim to respond quickly and can often offer same-day or next-day availability, depending on location, workload, and the type of repair needed.
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Our technician will first assess the issue, confirm what is required, and go over the repair details with you. Where possible, the work will be completed there and then. Before leaving, we check that everything is operating correctly.
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We work on a no fix, no fee basis. If the repair cannot be carried out, you will not be charged for the job.
